Shipping Policy

Domestic Shipping Policy – USA

We work with UPS or USPS to ensure security at every stage of your purchase process.

All orders are processed within 1 to 5 business days. Orders are not guaranteed to ship or be delivered on weekends or holidays. If we are experiencing a large volume of orders, natural calamities or disasters, bad weather conditions, civil unrest or suspension of service provided by third party carriers, shipments may be delayed. Allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you by email or telephone.

If you have any questions about the delivery time of a specific product, please contact us with your questions at https://gianmarysjewelry.com/contact/.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery time estimates are based on the provided time estimates sent by the customer’s chosen third-party shipping service. Time estimates are not guaranteed unless specifically described in the tariff chosen for the specific area. Occasional delivery delays may occur.

Shipping to P.O. Box PO Boxes or APO/FPO Addresses

Gyanmarysjoyas.com ships to addresses within the U.S., U.S. territories and APO/FPO/DPO addresses.

Shipping Confirmation and Order Tracking

When you place an order on our website, you should receive an email shortly after confirming your order, if you do not receive that email, check your spam folder and see if you can locate it, this is important because if you have not received the order confirmation email, you may not receive the email with the order tracking information.

The tracking number will be active within 24 hours, unless the third party vendor has difficulties.

Customs duties, tariffs and taxes

Gyanmarysjoyas.com is not responsible for customs duties and taxes applied to your order. All fees imposed during or after shipment are the responsibility of the customer (duties, taxes, etc.).

Damages and damages

Gyanmarysjoyas.com is not responsible for any product damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Save all packing materials and damaged products before filing a claim.

Missing Packages

In the event of a missing package due to Gianmarys Jewelry’s negligence, the order will be refunded immediately once the error has been found. In the event of a missing package due to the negligence of a third party carrier or theft, contact gerencia@siboneyperezv.com or call 404 921 4887 Monday through Friday from 10:00 am to 5:00 pm for customer service . Missing mail searches and claims with third party carriers (i.e. UPS or USPS) may take up to 90 days, among others.

Local Delivery

Local delivery is currently available for orders with shipping addresses within a 15 mile radius of 4108 W Vine St, Kissimmee, FL 34741, United States. Local deliveries will be made within 24 hours, with the exception of weekends and holidays, and without guarantees. Local delivery availability and rates are subject to change without notice.

Local Pickup

Local pickup is currently available at the location 4108 W Vine St, Kissimmee, FL 34741, United States. The scheduled pickup time is usually ready within 24 hours with the exception of weekends and holidays, and with no guarantees. Local pickup orders are only ready for pickup once an email notification has been sent to the customer that the order is ready for pickup. Local pickup availability is subject to change without notice.

International Shipping Policy

International shipping is currently limited. It is recommended that you use an international shipping or freight forwarding company that specializes in the desired country or territory.